For Kendrion, quality does not only refer to the characteristics of our products and services. According to our philosophy, quality includes fulfilling customer requirements, compliance to legal and social requirements, as well as business practices in the interest of our investors.
Quality is the basis of our sustained corporate success.
Quality is the collaborative effort of all of out employees. By autonomous and quality-conscious behavior, each of them contributes to the overall success of the organisation.
We achieve quality by preventive action and error prevention.
Major components of our quality policy are:
- Thinking and acting in the sense of process chains
- Certification according to ISO 9001
- Continuous further development of the quality management system
- Continuous improvement of performance and effectiveness of the quality management system
- Integration and development of our suppliers
- Training and development of our employees
- Standardised returns processes
- Definition and measurement of quality goals and quality costs